Dispute Resolution Law

At Frankland & Co. Solicitors (UK) LLP, dispute resolution is handled with traditional professionalism: careful judgement, disciplined case management, and clear communication. Our aim is to help clients regain control of the situation—by assessing the facts, identifying the legal and commercial issues, and pursuing the most appropriate route to resolution.

Some disputes can be resolved efficiently through structured negotiation. Others require a more formal process to protect rights, enforce obligations, or respond to claims. In every case, we focus on clarity, risk management, and a practical strategy aligned with your objectives.

Who We Support

We advise individuals and families, landlords, tenants, and property owners, employers and employees in dispute situations, as well as businesses, directors, consultants, and service providers. Support is available through our London and Manchester offices, with remote consultations offered where appropriate.

When to Seek Advice

It is sensible to seek legal advice when you receive a complaint letter or formal demand requiring a considered response, when a contractual relationship has broken down and the other party is escalating matters, or when you need to enforce payment, performance, or agreed obligations. Early guidance is also valuable if you wish to resolve a dispute without unnecessary escalation while protecting your position, if a matter is affecting your business operations, finances, or reputation, or if you need clarity on the safest course of action before proceeding.

What We Advise On

Our dispute resolution services

Pre-Action Strategy and Early Assessment

Disputes vary in nature, but the fundamentals remain consistent: establish the facts, assess the legal position, manage risk, and progress matters with discipline. We begin with an initial assessment of your rights, obligations, and exposure, carefully reviewing all relevant documents including contracts, correspondence, notices, and evidence. From there, we advise on practical options and next steps, drafting and responding to formal correspondence designed to move matters toward resolution while protecting your interests.

Negotiation, Settlement, and Alternative Dispute Resolution

Where possible, we pursue structured negotiation aimed at efficient resolution, advising on risk, costs, and realistic outcomes at every stage. We assist in preparing settlement terms and documenting agreements that provide certainty and finality. We also support clients through Alternative Dispute Resolution (ADR) processes, including mediation preparation and without prejudice settlement discussions, advising on whether ADR is suitable for your circumstances and how to approach it strategically to achieve the best outcome.

Formal Dispute Routes When Required

When disputes cannot be resolved informally, we guide clients through the necessary escalation steps with clarity and precision. This includes advising on procedural requirements, gathering and organizing evidence, and ensuring documentation is robust and persuasive. Where proceedings become necessary to protect your position, we provide full representation and support throughout, maintaining focus on achieving the most favorable and cost-effective resolution available.

Costs — Clear Information from the Outset

Our fees reflect the complexity of the dispute, the urgency involved, the volume of documents requiring review, and whether the matter involves negotiation, Alternative Dispute Resolution, or formal proceedings. Discrete tasks, such as an initial review and first response letter, may be suitable for a fixed fee, while more complex disputes are typically handled on a time basis due to their evolving nature and inherent uncertainty. From the outset, we confirm the scope and fee basis clearly, provide estimates or fee ranges where appropriate, explain the likely stages of the dispute and how scope may change, and keep you fully informed if the work required expands materially to ensure complete transparency.